Managing Risks in Digital Globalization
Satish Nambisan and Yadong Luo
For multinationals, the benefits from digital globalization are clear, but not the inherent business risks. The authors offer a practical framework to evaluate and manage the risks from digital globalization.
Digital Strategies for Managing Global Operations in a Geopolitically Fragmented World
Satish Nambisan
Both global and local forces have become more intense and mercurial. The author offers a framework that the leaders of multinationals can use to develop and deploy digital strate-gies, improving global operations to meet these novel market conditions.
How to Manage Technical Debt and Shadow IT to Synchronize Digital Strategy
Sunil Mithas and Rajiv Kohli
The digital transformation of many firms is impeded by misalignment between their IT and business strategies, evidenced by technical debt and shadow IT. The authors explain how companies can overcome these hurdles by investing wisely in information technology.
Infusing an Operational Perspective into Franchise Management
Benjamin Lawrence and Jie J. Zhang
The authors argue that an operational perspective on franchise management combines, centralizes, and coordinates the franchise system, allowing it to thrive in the current digital economy.
Don’t Let the AI Hype Undermine Good Decision-making
Maude Lavanchy, Amit Joshi, and Arnaud Chevallier
Implementing artificial intelligence (AI) is easier said than done! The authors describe the pitfalls managers should avoid when implementing AI and outline its strengths and weaknesses.
Identifying and Overcoming Barriers to Implementing Blockchain in Supply Chains
Yen-Ting Lin, David F. Pyke, and Jayashankar M. Swaminathan
The authors describe the application of blockchain to supply chain traceability, highlighting common barriers to implementing blockchain and approaches that companies have used to overcome these barriers.
Is Social E-commerce the Future of Online Shopping?
Ashish Sinha, Prakash Bagri, Kiran Pedada, and Rajendra Srivastava
The authors explore the reasons for the meteoric rise of social e-commerce and consider what traditional managers can learn from it.
Getting More from Crowdsourcing: Solving Wicked Business and Societal Problems
Ann Majchrzak and Arvind Malhotra
The authors outline a collective production process that unmindcuffs crowds to solve wicked societal and business problems.